At NWE Design Huddersfield, all of our products are made to order using a
print-on-demand process.

Returns:
Because our items are custom printed, we do not accept returns or
exchanges for change of mind or incorrect size selection.

Damaged or Incorrect Items:
If your item arrives damaged, misprinted, or incorrect, please contact
us within 14 days of delivery with:
your order number
a clear photo of the issue

We will arrange a replacement or refund where appropriate.

Refunds:
Approved refunds will be processed back to the original payment method.
Refund processing times may vary depending on your payment provider.

How to Request a Return or Refund:
Please email support@nwedesignhuddersfield.co.uk with your order details.

This policy does not affect your statutory rights under UK consumer law.