Damaged or Incorrect Items:
If your item arrives damaged, misprinted, or incorrect, you must contact us within 30 days of delivery with your order number and clear photos of the issue. We will arrange a replacement or refund where appropriate.

Refunds:
Approved refunds will be issued to the original payment method used at checkout. Processing times may vary depending on your payment provider.

Return Shipping:
Returns are only for damaged/faulty/incorect items
Customers must report any damaged, misprinted, or incorrect items within 30 days of delivery. 

Contact:
All return or refund requests must be sent to nwe24uk@gmail.com.